Managing my store's domains

A domain is the website address that your customers use to find your store online. You can manage your domain settings for your Dshop store by going to Settings > General in your Dshop admin.

When you create a new Dshop store, your default domain is your ogn.app domain, which comes in the format your-shop-name.ogn.app. This domain is used to identify your account when you contact Dshop Support.

If you would like to change your ogn.app domain, you can click on the edit icon next to it and enter a new domain.

You can check your domain's status to see if it is pending or live. In order for your changes to be reflected on your live store, you will need to publish your store by clicking the "Publish chages" button on the top right corner of the screen.

Adding a custom domain

If you would like to add a custom domain, simply click "Add a custom domain" below the domains dashboard and enter the domain you'd like to use for your Dshop store.

After you click "Submit", you will see instructions for updating your DNS records. Until you have finished updating your DNS records, your new domain will show up as Pending.

Note that domain changes can sometimes take up to 24-48 hours to update.

If you’re having trouble locating where to make those changes or if it’s still not working after following the instructions, you should contact your domain provider for help, or you can reach out to Dshop customer support at [email protected]