If you are using an Android device, check to see what version of the Android software you are running. If it's Android 6 or 7, unfortunately, our app is not likely to work with your phone anytime soon. You can read more about this issue and track its progress at the link below.
We recommend that you try Origin from MetaMask, Trust Wallet, imToken, or another DApp browser. If you were referred by someone else, remember to use their link so that they get credit for referring you.